Frequently Asked Questions
Everything you need to know about Jake Sales home products
What is the standard shipping time for furniture and decor?
Most orders are processed within 1-2 business days. Standard shipping typically takes 5-7 business days depending on your location within the continental United States.
What is your return policy for home goods?
We offer a 30-day return policy on most items. Products must be in their original packaging and unassembled condition to qualify for a full refund.
Do you offer assembly services for large furniture items?
Currently, we do not provide in-house assembly services. However, all products come with detailed instructions and the necessary hardware for easy DIY setup.
How can I track my order status?
Once your order ships, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery.
Are your wood products sustainably sourced?
Yes, Jake Sales is committed to sustainability. We partner with manufacturers who utilize FSC-certified timber and eco-friendly production methods whenever possible.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and interest-free installment options through specialized financing partners.